Tag: music on hold
-
How can your business use a custom message?
How to use a custom on hold message for your business phone system. Music on hold is a feature in telephone systems that plays music or other audio to the caller while they are waiting on hold. This is typically used in customer service or telemarketing situations, where the caller may be waiting for a…
-
Understanding On-Hold Lingo
When you purchased your phone system, you probably got a rundown of all he features…on-hold greetings, automated attendant, voicemail, but what does it all mean? Over the years, we’ve heard this question a lot from our Please Hold clients. So we’ve put together some short descriptions, so you can understand how your phone system operates,…