Why Please Hold Works
Build Company Image
You’ve worked hard to create an identity for your company. Our Please Hold Advertising messages help you keep that image with your callers. Our Please Hold Advertising controls what your callers hear and keeps them from hearing about your competitors. Your callers will understand that you value their time, patience and business. Use on hold time to promote yourself to callers that are interested in your products and services. Let them know why you are the right source for their needs.
Announce Hours & Services
Please Hold Advertising gives you the opportunity to answer the most routine questions that are commonly asked by callers, like: business hours, location & driving directions. More importantly, it give you the opportunity to highlight your products, services or capabilities, and let callers know that you offer more than they think you do. While you’re busy, your Please Hold message is running every day, sharing information about your company with your callers, and it gives your callers something to listen to, every time your say “please hold”.
With Please Hold Advertising you reduce the risk of hang-ups and lost business. With something interesting to listen to while they wait, your callers are more likely to stay on the line and wait for one of your staff to pick up. We help you to keep your clients and prospective clients on the line. We reduce the tension of waiting and the likelihood of hang-ups and lost revenue by providing an extremely affordable way to advertise — without upsetting them — while they are waiting.
Listening to a nice, informative message while on hold alters a caller’s perception of time and reduces their anxiety — time passes more quickly and they are not upset having to wait. Our Please Hold message lets you reach a truly captive audience with an informative presentation about your company and the services you offer.
Improve Customer Service
You can show that you have your customer’s best interest in mind by maintaining contact while they’re waiting a few moments on hold. We reassure them that you are getting to their call and truly being attentive to their needs. Our on hold messagess also give you the ability to cross-sell more of your products and services and keep your clients informed of new items available. You continue selling after that first sale by allowing our Please Hold Advertising to mention more of what you do. You’d be surprised how many callers will be saying ”I didn’t know you also did that!”