On hold Messages for VOIP Phone Systems

A professionally produced on hold message for your VOIP system can help establish your brand and enhance company image.

If you are using a VOIP (Voice Over Internet Protocol) phone system or Hosted PBX system we can help you maximize all the technology that these systems provide.  A VOIP system uses the Internet to make and route calls through a series of web connected routers.

The great news is that you won’t have to purchase any additional equipment to use Please Hold Advertising on your VOIP phones!  Saving you a few hundred bucks! Since the system is all software based with no PBX box or “central control unit”, commonly associated with analog or hybrid PBX systems, we simply provide your on hold message in a MP3 or .wav format.  This file can be easily loaded into your VOIP account through a web portal or your provider can load it for you.

You can listen to on hold message for VOIP phone systems audio samples here.

Please Hold Advertising will prepare you on hold message and convert it to the correct .wav or mp3 format that your VOIP system requires.  We have helped hundreds of customers that use such VOIP services as Ipfone, Nexogy, Ring Central, VIOPo, 8 x 8 and many more.

Something you should know about your VOIP phone and how it plays back an on hold message.

The on hold message will play from the beginning every time you press the hold button on your VOIP phone.  So your caller will hear the on hold message from the beginning every time he or she is put on hold.    This is true of all VOIP or virtual hosted PBX systems.  The reason for this is that the system is software based and stores the on hold message in a .wav or .mp3 audio format.  When you press the hold button on your phone, it sends a command to the software to play the on hold message file.   The file is started from the beginning every time this command executed.

A drawl back of this reality is that most of your callers will only ever hear the first 5 to 20 seconds of your 2 to 3 minute on hold message.   This increases the likelihood that your message on hold will become repetitive to callers.   So It would be important that you make sure to include the most valuable information about your company in the first 60 seconds of the on hold message.